• Headquarters: 1-781-935-3966




Aptima Basics

Aptima was founded in 1995 by Daniel Serfaty and Margaret Clancy with the sole intention to measure and improve human performance. With over 800 Department of Defense contracts, and offices in Boston, MA, Washington, DC, Dayton, OH, and Orlando, FL, Aptima has become the premier human performance assessment firm in its market.


  • US Small Business Administration Tibbetts SBIR Award 2007
  • James S. Cogswell Outstanding Industrial Security Achievement Award 2007 and 2014
  • Military Training International (formerly Military Training Technology) Top Simulation & Training Company 2006 through 2017


  • CMMI Level 3: Aptima has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® by P3I, Incorporated. CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The company’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.

We Value

Honesty—We conduct our business in strict observation of regulations and laws, and we encourage honest open communication and sharing of information at all levels of the company.

FairnessOpportunities at Aptima are open to all who are qualified. Hiring decisions are based on a careful evaluation of an individual’s potential contribution to our success. Salaries, promotions, and bonuses are based on an individual’s contribution to Aptima.

RespectWe treat each other, our partners, and our customers with courtesy and respect. When we offer criticism it is constructive and focused on achieving our shared goals. We respect multiple viewpoints and make the effort to empathize with others and understand their perspectives. Everyone at Aptima has a valuable role to play.

Quality of WorkAptima’s long term success is based on the quality of the work that we deliver to our customers.

Creativity and InnovationHuman centered engineering is an emerging discipline and Aptima is a growing and changing company. For our continued success it is essential that employees at all levels and positions contribute their best ideas.

IndividualityEveryone at Aptima makes a contribution to our success, and those contributions are not identical. We value individual differences and want everyone to achieve to their own best potential.

TeamworkEffective teamwork is essential to our shared goal of Aptima’s success. We value and support the key elements of teamwork: developing trust, supportive behavior (monitoring and backup), information exchange and communication, initiative, and leadership. We honor our commitments to our customers and to each other.