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EXECUTIVE TEAM
Daniel Serfaty Chairman & CEO
Daniel Serfaty is Aptima’s Principal Founder, establishing and implementing a vision for Aptima as the premier Human-Centered Engineering business in the world. In addition to his management duties at Aptima, Mr. Serfaty’ s current work involves the technical leadership and coordination of inter-disciplinary projects for government agencies and private industries in conjunction with several academic, industrial and government teams. These efforts investigate factors that drive organizational performance, expertise development and human-systems integration in large-scale technology-rich socio-technical systems. Prior to founding Aptima in 1995, Mr. Serfaty was engineering group leader and program manager at Alphatech (now BAE Systems), where he coordinated projects in the decision-making, training, and human engineering areas. For the last 25 years Mr. Serfaty’s research interests have included the application of rigorous modeling and experimental methods to improve decision-making performance, develop expertise in field settings, and apply systems engineering methods to the design of large-scale organizations. In addition to his technical pursuits, his many industry activities include participating in various technology leadership forums, and serving on the board of directors of small technology businesses. Mr. Serfaty’s academic background includes undergraduate degrees in Mathematics/Physics, Psychology, and Aeronautical Engineering from the Université de Paris and the Technion, Israel Institute of Technology, an MS in aeronautical engineering (Technion), and a M.B.A. in International Management from the University of Connecticut. His doctoral work at the University of Connecticut pioneered a systematic approach to the analysis of distributed decision-making in dynamic and uncertain environments. Margaret Clancy Co-founder & Executive Vice President
Margaret “Meg“ Clancy is a co-founder of Aptima. Ms. Clancy has over 25 years of experience in contract administration, government cost accounting, human resources, bid estimation, security, and project management. She has a long and successful record of designing, implementing, and managing all administrative aspects of business organizations and is a specialist at application of the Federal Acquisition Regulation (FAR) Part 31 as it relates to defense contractors. Prior to co-founding Aptima, Ms. Clancy held the positions of Controller and Vice President of Administration and Finance at Alphatech (now BAE Systems). Ms. Clancy began her career at Raytheon, where she spent two years in an intensive Contracts Management Training Program at various divisions of the company, including Raytheon Service Co., the Submarine Signal Division, and the Missile Systems Division. After graduating from the Contracts Management program, she was appointed as a Contracts Specialist for Raytheon’s Patriot Missile Program. Ms. Clancy received a M.B.A. in Accounting from Western New England College, and a B.A. in Political Science from American International College. She is a Trustree of American International College. Jean MacMillan Chief Scientist
Jean MacMillan is a leading expert in understanding, maximizing, and assessing human performance in complex sociotechnical systems. Her 25-year career has spanned a broad range of accomplishments in simulation-based training, human-machine interaction, and user-centered system design. Dr. MacMillan’s current research focuses on methods to increase the effectiveness of simulation-based training by linking training objectives to scenario design elements and performance measures. She recently led projects to develop reliable and valid performance measures for teams of F-16 pilots training in a distributed simulation facility and to design synthetic entities that function as team members for simulation-based training of teamwork skills. Prior to joining Aptima in 1997, Dr. MacMillan was a Senior Scientist at BBN Technologies and a Senior Cognitive Systems Engineer at Alphatech (now BAE Systems). She is a frequent contributor and strategic advisor to workshops and expert panels on human engineering issues for organizations such as DARPA and the military services. Dr. MacMillan recently co-chaired a three-year National Research Council study on military needs for social and organizational models, which resulted in the publication of Behavioral Modeling and Simulation: From Individuals to Societies. Dr. MacMillan holds a Ph.D. in Cognitive Psychology from Harvard University. She is currently a member of the Editorial Board of the Journal of Cognitive Engineering and Decision Making, and is Associate Editor for Cognitive Systems Engineering for the on-line journal Cognitive Technology. Michael J. Paley Executive Vice President
Michael J. Paley is an expert in improving individual and team performance. Over the past 10 years he has focused this expertise on developing innovative organizational and human performance modeling techniques for the optimal redesign of teams and organizations. This work has been applied in complex environments ranging from Air Force Airborne Warning and Control System Command and Control Aircraft, Navy Aegis Cruisers, to Stability and Support Operations in Bosnia. Prior to joining Aptima, Dr. Paley was a Staff Member at MIT Lincoln Laboratory, where he was responsible for human factors assessment of the AWACS operator workstations. Dr. Paley received a Ph.D. in Industrial-Organizational Psychology from the University of Connecticut, and a B.A. in Psychology from the University of Rochester. He is a member of the American Psychological Association and the Human Factors and Ergonomics Society. Michael J. Paley's Publications Thomas J. McKenna Chief Financial Officer
Thomas J. McKenna has over 25 years of experience in the accounting and finance field, and over 20 years of extensive experience in government cost accounting. Prior to joining Aptima, Mr. McKenna was an Incurred Cost and Cost Accounting Technical Specialist for the Defense Contract Audit Agency (DCAA), where he was responsible for overseeing and completing complex and sensitive audits of major defense contractors, and served as a senior technical resource for DCAA auditors throughout the Northeast Region. Prior to his work at DCAA, Mr. McKenna held the position of Controller at ALPHATECH, Inc. (now BAE Systems). Mr. McKenna received his M.S. in Taxation from Suffolk University, and his B.S. in Business Administration from Merrimack College. He is a Certified Public Accountant, licensed in the Commonwealth of Massachusetts. Frederick J. Diedrich Chief Operations Officer
Frederick J. Diedrich is an expert in training, performance measurement, and perceptual-motor processes. He applies this expertise to the use of novel methods to enhance training effectiveness, as well as systematic approaches to measurement to facilitate learning and system evaluation. Dr. Diedrich provides training needs analyses, training effectiveness evaluations, training design, and performance measurement development services. This work spans a variety of applications ranging from the use of novel training methods such as multimedia applications to enhance boating safety to the development of performance measures to support the assessment of operator contribution to system performance in the context of undersea warfare. Prior to joining Aptima, Dr. Diedrich was at Exponent–Failure Analysis Associates, where he studied issues concerning the prevention and causes of accidents associated with a wide range of consumer products such as automobiles, video displays, home appliances, and juvenile products. Dr. Diedrich holds a Ph.D. in Cognitive Science and a M.S. in Experimental Psychology from Brown University, and a B.A. in Psychology from Hamilton College. He is a member of the Human Factors and Ergonomics Society. Frederick J. Diedrich's Publications Jared Freeman Chief Research Officer
Jared Freeman has extensive experience investigating problem solving by individuals and teams in real-world settings. Specifically, Dr. Freeman develops decision aids, training content and systems, performance and communications measures, feedback technologies, and organizational structures that support mission leaders and their staffs. Dr. Freeman is the author of more than 90 articles and book chapters concerning these and related topics. Prior to joining Aptima, Dr. Freeman was a Scientist at Cognitive Technologies, where he developed a highly automated approach to assessing student knowledge of tactical situations, as well as instructional technology that improved situation assessment and planning by Army officers. He has also consulted to Bell Labs. Dr. Freeman holds a Ph.D. in Human Learning and Cognition from Columbia University and a M.A. in Educational Technology from Teachers College, Columbia University. He is a member of the Human Factors and Ergonomics Society and is a Contributing Editor to its journal, Human Factors.
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